Privacy Policy
Last updated: July 15, 2026
AsiaPower ("AsiaPower", "we", "us") sources and exports used engines, gearboxes, half-cuts and related vehicle parts from China to customers worldwide, with a regional office serving West Africa. This policy explains what information we collect when you contact us — by WhatsApp, our website, or email — and how we use it.
1. Information we collect
- WhatsApp conversations: your phone number, the messages you send us, and any photos you share (for example, vehicle VIN/chassis plates, part photos, or engine number plates) so we can identify the correct part and confirm pricing.
- Website contact and inquiry forms: name, email, phone number, and the vehicle or part details you submit.
- Order and shipping details: destination country/port, and information needed to prepare a quote, invoice, or export documentation.
- Basic website usage data: pages visited and general analytics (via Google Analytics), used to understand site traffic — not linked to your identity unless you separately contact us.
2. How we use your information
- To identify your vehicle (via VIN/chassis number) and match it against our inventory and compatible parts.
- To prepare price quotes, confirm stock, and coordinate shipping.
- To respond to your inquiries — some replies are prepared with the help of an automated assistant, always reviewed against real inventory and pricing, with our team available directly for anything the assistant can't resolve.
- To improve the accuracy and quality of our customer responses over time.
3. Photos you send us
We keep a limited number of photos per customer (currently capped at 3) — prioritizing any photo that contains a readable VIN or chassis number — and compress them for storage. Photos that don't contain useful vehicle identification and exceed this limit are not retained.
4. Third-party services we use
To operate our WhatsApp and website services, we work with the following processors, who handle data only to the extent needed to provide their service to us:
- WhatsApp / Meta — for message delivery on WhatsApp Business.
- Google — Vision API (reading VIN/chassis plates from photos you send), Maps (for locating business contacts), and Analytics (website usage).
- AI language providers (via OpenRouter, including Google Gemini models) — to help draft conversational replies, which are checked against real pricing and inventory before being sent.
- Email delivery provider (Resend) — for sending quote and order-related emails.
5. International transfer
Because our sourcing operations are based in China and our customers are primarily in West Africa and other regions, your information may be processed and stored in China, Ghana, and by the service providers listed above, which may operate servers in other countries.
6. Data retention
We keep conversation and order records for as long as reasonably needed to fulfill your order, respond to follow-up questions, and maintain accurate business records. Photos are retained per the limits described in Section 3.
7. Your rights
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by contacting us using the details below. We will respond as quickly as we reasonably can.
8. Cookies
Our website uses Google Analytics cookies to understand overall traffic patterns. You can disable cookies in your browser settings; this will not affect your ability to browse our inventory or contact us.
9. Contact us
Email: [email protected]
WhatsApp: +233 540 911 111
China office: South Third Ring Road, Zhengzhou, Henan, China
Ghana office: No.2 Flower Street, Tabora, Accra, Ghana
10. Changes to this policy
We may update this policy from time to time as our services change. The "Last updated" date at the top of this page reflects the most recent revision.